CKM Response Form

Upcoming CKM Training Program

ELCINA - Centre for Knowledge Management

Training Program on

Basic 7 QC Tools - Problem Solving Techniques

Date : 28th August, 2019

Venue: ELCINA House, New Delhi

Meant For

Quality Control Engineers and Supervisors in Production, Quality, Product & Process Design.


The concept of Total Quality Management (TQM) consists of seven concepts. One of them is knowledge of Basic 7 QC Tools. Tools for generating ideas consist of Check sheets, Scatter Diagrams and Cause & Effect Diagrams. Tools to organize the Data consist of Pareto Charts & Flow Charts. Tools for identifying problems consist of Histogram & Statistical Process Control Chart.

Check Sheets is an organized method of recording data. Scatter Diagram is a graph of the value of one variable vs. another variable. Cause and Effect Diagram is a tool that identifies process elements (causes) that might affect an outcome. Pareto Charts is a graph to identify and plot problems or defects in descending order of frequency. Flow Charts (Process Diagrams) are a chart that describes the steps in a process. Histogram is a distribution showing the frequency of occurrence of a variable. Statistical Process Control Chart is a chart with time on the horizontal axis to plot values of a Statistics.

Problem Solving Techniques

The “Problem Solving Techniques” program will enable the person to identify, analyze & find appropriate solutions to problems leading to continual improvement in quality of all business & manufacturing processes using Basic 7 QC Tools.

Course Objective

To provide the participants the knowledge as per given below :-

  • Be able to understand concepts of Problem Solving and Improvement
  • Be able to understand various approaches of problem solving.
  • Understand application and method of application of Basic 7 QC Tools.

Course Content

  • Concept of Statistical thinking and Problem Solving
  • A prologue to Continual Improvement
  • Basic 7 QC Tools :- Check Sheet, Histograms, Stratification, Scatter Diagram, Cause-and-Effect Diagram, Pareto Chart, Control Charts
  • Examples for Basic 7 QC Tools application.

Duration: One Day

Faculty : Mr. Nitin Malhotra is BE (Mechanical Engineering). He has more than 10 years of professional experience with Auto component manufacturers like JBM, Motherson and Trelleborg. He is an expert for the projects on IMS, FSMS, SGIA (Rejection, Reduction, Scrap Reduction), Quality Circles, APQP, FMEA, PPAP, SPC, MSA etc. He has hand on experience in implementation of management standards like ISO 9001, IATF 16949, ISO 14001, OHSAS 18001 and Quality Improvement projects in different leading companies.

Participation Charges

Rs. 3000/- per participant (Inclusive of GST)


10% discount for ELCINA Members & Companies sponsoring 3 or more participants from same organization.

Registration:- Kindly register by filling up the Response Form and email to /




Download Response Form

Response Form - 7 QC Tools