CKM Response Form

Upcoming CKM Training Program


ELCINA – Centre for Knowledge Management

Training program on  

3M (Mura, Muri and Muda)

for Improvement in Productivity and Reduce Cost


Date: 11th October, 2018

Venue: ELCINA House, New Delhi

Meant For

In its never-ending quest to improve productivity and reduce cost, Toyota has identified the three evils of any manufacturing system: waste (muda), unevenness (mura), and overburden (muri) for this purpose. In this segment we will explain the concepts behind these three banes of manufacturing for:

  • Those involved directly or indirectly in value creation
  • Support function representative who need to gain an awareness of the issues and key drivers of waste identification and elimination
  • Production and Manufacturing professionals
  • Supply Chain professionals
  • Executives who want to make system around 3M Elimination/Reduction

Concept of 3 M

Muda is the non-value adding actions within your processes; Muri is to overburden or be unreasonable while Mura is unevenness.

Mura (unevenness) often used mainly for material and information flow, it is also a problem in many other cases also. The following is a list of examples where unevenness could happen and cause problems e.g. Uneven customer demand, Inventory swings, Uneven production speed or changing production quantities etc.

Muri is overburden, unreasonableness, and things that are too difficult. Naturally, the main focus here is on people. However, it also can apply to materials, machines, and organizations. Here are a few examples - Working too long hours, Heavy lifting, Unsuitable posture or inadequate ergonomics, Noise etc.

The most famous of the three evils of manufacturing is waste (Muda) is any activity or process that does not add value; a physical waste of your time, resources and ultimately your money. This is commonly divided into the famous Seven types of waste.

Now comes the question as how to eliminate or reduce 3M, systematic techniques will be part of training for use in right ways, ECRS with 5W1H will be explained for making 3M reduction as part of system.

This training seminar will highlight all aspects related to 3M and systematic methods for elimination/reduction with inclusion in system and part of Continuous Improvement in productivity and cost reduction.




  • Increase Productivity
  • Reduction in Product Costs


  • What is Value Add in Lean Manufacturing
  • What is 3M (Mura, Muri and Muda)
  • Sequence of elimination w.r.t. 3M
  • 7 Types of waste (Muda)
  • Case Studies for awareness 7 types of Waste
  • Techniques for Elimination/reduction of 3M
  • What is 5W1H and inclusion in templates
  • Templates which can be used to make part of Continuous Improvement

Faculty :

Mr. Naveen Vasishtha has B. Tech (ECE), M.B.A. (IB) and M. Tech (Digital and VLSI design) degrees with vast experience in training of Quality Management. He has served Manufacturing, FMCG and Service industries in Operational Excellence over 14 years of experience. Including two and half years in Flextronics an EMS Company. Naveen is an expert in Operational Excellence Implementation across organization.

Participation Charges :

Rs. 2750/- per participant + 18% GST

Discount: 10% for companies sponsoring 3 or more participants.

Registration:- Kindly register by filling up the Response Form attached herewith and email to


Download Response Form

Response Form - 3M

ELCINA - Centre for Knowledge Management

Training Program on

Statistical Process Control (SPC)


Date : 12th October, 2018

Venue: ELCINA House, New Delhi


Meant For

Managers, Engineers in areas such as R & D, Engineering, Quality, Production, Planning, Supply Chain & Marketing departments.




Statistical Process Control is an effective method of monitoring a process through the use of Control Charts. It enables monitoring both process centre and its variation about that centre. By collecting data from Samples at various points, variations in the process that may affect the quality of the end product or service can be detected and corrected. SPC enables the task performer to do things ‘Right First Time’ and ‘Every Time’. This reduces waste as well as the likelihood that problems will be passed on to the customer.

With its emphasis on early detection and prevention of problems, SPC has distinct advantage over other quality methods, such as inspection.

The use of statistical methods was originally propounded by Dr. W.A. Shewhart, known as father of quality control, in his book ‘Economic Control of Quality of Manufactured Product’. All progressive organizations have benefited from its applications.



The essential objective of this course is to understand the statistical concepts, the effects of variation, be

able to conduct process capability studies and apply control charts.


Course Content

  • Basics of Statistical Process Control
  • Control Charts
  • Control Charts for Attributes
  • Control Charts for Variables
  • Control Chart Patterns
  • Process Capability
  • Cp & Cpk calculation


Duration :- One Day


Faculty :- Mr. Nitin Malhotra is BE (Mechanical Engineering). He has more than 10 years of professional experience with Auto component manufacturers like JBM, Motherson and Trelleborg. He is an expert for the projects on IMS, FSMS, SGIA (Rejection, Reduction, Scrap Reduction), Quality Circles, APQP, FMEA, PPAP, SPC, MSA etc. He has hand on experience in implementation of management standards like ISO9001, TS16949, ISO14001, OHSAS18001 and Quality Improvement projects in different leading companies.


Participation Charges

Rs. 2750/- per participant / per program + Service Tax.

10% discount for companies sponsoring 3 or more participants from same organization.

Registration:- Kindly register by filling up the Response Form attached herewith and Fax to 011-26923440 or email to


Download Response Form

Response Form - SPC